Campus systems integrated into a student services tool that increases institutional efficiency
Seamless integration of campus systems into a student services tool by CX Portal enhancing institutional efficiency, real-time insightful dashboards provided.
Conversation-Driven AI Bot for natural, personalized assistance, providing always available, immediate service
Conversation-Driven AI for natural, personalized assistance, always available, immediate service named AI voice Bot and chatbot for higher education is trusted by over 200 Colleges and Universities
Revolutionizing how advisors get and deliver information
AdvisorAssist Desktop transforms how advisors access and deliver information, simplifying complex tasks with a single click.
Empower users to reset passwords with personalized self-service options
The self-help password reset tool enables students, faculty, and staff to take control with personalized self-service options, ensuring one-click secure access to various applications and enhancing the overall student experience.
Broadcast announcements, 1- & 2-way messaging, encouraging students and increasing their success
We can drive active participation and specific actions through targeted outbound campaigns through student engagement messenger which offers broadcast announcements and two-way messaging.
Assists Faculty in raising IT related issues with on-site IT staff with a click of a button
The Classroom Technology Emergency App enables faculty to promptly report IT-related issues to on-site IT staff with a simple click, facilitating on-site help for resolving classroom technical issues.
Personalized, custom built information foundation that reduces costs and links to advisor systems and self-help options
Reduce Costs & Expand Access with a Self-Help Knowledge Base.
Empowering your Admissions and Bursar’s offices to be more effective and streamline support
Optimize your admissions procedures to boost enrollment while reducing the cost per student through support from the Admission Helpdesk for higher education.
Financial Aid solutions supporting student/parents through the entire financial aid process
Financial aid Helpdesk support for higher education assist students and guardians through the entire financial aid process.
The ultimate solution for comprehensive student support, conveniently located in a single platform
Round-the-clock student service support for higher education offers a comprehensive solution for all student needs, conveniently accessible through a single platform.
AI Solutions that provide 24/7 Anytime, Anywhere Support
Discover why over 200 colleges and universities trust BlackBeltHelp as the premier provider of 24/7 IT helpdesk support services in higher education, offering AI solutions that ensure anytime, anywhere support.
24/7 Blackboard®, Canvas®, D2L®, and Moodle® LMS “always on” support
Our round-the-clock LMS helpdesk support for higher education encompasses "always on" assistance for Blackboard®, Canvas®, D2L®, and Moodle® LMS platforms, ensuring secure, cost-effective, and continuous support.
Salem State University Partners with BlackBeltHelp to Revolutionize Student Support with AI-Powered Solutions Salem, Massachusetts – March 20, 2024 – Salem State University proudly announces its strategic collaboration with BlackBeltHelp, a premier provider of AI-powered solutions for educational institutions. This partnership aims to elevate student engagement and alleviate staff fatigue by implementing BlackBeltHelp’s comprehensive 365/24/7 [...]
BlackBeltHelp Appoints Anthony Banford as New Chief Revenue Officer Friday, January 12, 2024: Miami, FL - BlackBeltHelp, a leading provider of AI-powered Contact-Center-as-a-Service solutions in the higher education sector, is pleased to announce the appointment of Anthony Banford as its new Chief Revenue Officer, effective immediately. With a distinguished 19-year career in technology, consulting, and [...]
BlackBeltHelp Makes Its Way to ‘View From The Edge’ Wednesday, January 03, 2024: Miami, FL – BlackBeltHelp, Higher Education’s leading provider of CCaaS and AI-powered CX Solutions, proudly announces the recent publication of an article in the EdgeCon Magazine – ‘View from the Edge’ with the headline reading “Fairleigh Dickinson University Elects New Help Desk [...]
How AI is Driving Modern Higher Education Administration with Data-Driven Insights to Improve Student Outcomes Higher education administration is a multifaceted landscape with numerous academic programs and services to manage. However, technology advancement, particularly artificial intelligence (AI), has introduced powerful tools that can revolutionize institutional operations. By harnessing the potential of AI, colleges and universities [...]
Transforming Education: Navigating the Post-Pandemic Era with AI and Online Learning Amidst the changing landscape of education worldwide, remote learning has become a pivotal aspect for higher education to embrace. The rapid adoption and expansion of online learning and the support that coincides with it have been among the most significant transformations during and post-pandemic. [...]
BlackBeltHelp Appoints Tye Reed to Lead Client Success Team Friday, September 29, 2023: Miami, FL - BlackBeltHelp, Higher Education’s leading provider of CCaaS and AI-powered CX Solutions, proudly announces that Tye Reed has joined the company as Vice President of Client Success. In this role, Tye will lead the company's customer success team and oversee [...]
The Role of AI and Balancing Personal Connections with Technological Advancements Wednesday, September 20, 2023: In today's rapidly evolving digital landscape, artificial intelligence (AI) is playing an increasingly prominent role in higher education. Among its many applications, AI-powered technologies like chatbots are revolutionizing student services by providing personalized support and streamlining administrative processes. However, it [...]
EdgeMarket Selects BlackBeltHelp OneStop for 24/7 AI-Powered Student Support Services Friday, June 30, 2023: BlackBeltHelp is proud to announce that it has been chosen by Edge, a nonprofit education network and technology partner, to provide OneStop, an AI-powered 24/7 virtual student services solution to its members. The contract was awarded via EdgeMarket, which provides safe, [...]
Unifyed and BlackBeltHelp partner to bring next-gen AI-chatbots to higher education Friday, April 28, 2023: We are proud to announce that Unifyed, the leading provider of digital campus solutions, is now partnering with BlackBeltHelp to empower their chatbot – Yoda. Serving over 200 schools and 4 million students, BlackBeltHelp will be bringing over a decade [...]
Pima Community College Awards 24x7 OneStop Student Services Support RFP to BlackBeltHelp TX, 2020: We are pleased to announce that Pima Community College has awarded 24x7 OneStop Student Services Support RFP to BlackBeltHelp. Leveraging OneStop will help the college in creating an improved student experience while reducing service delivery costs. Through this engagement, BlackBeltHelp will [...]
Albany Technical College Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support GA, 2020: We are proud to announce our partnership with Albany Technical College for After-Hours IT and Blackboard® Help Desk Support. The comprehensive IT help desk support during nights, weekends, and holidays will enable the college to instantly connect students, staff, and [...]
The University of Delaware Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support DE, 2020: We are proud to announce our partnership with the University of Delaware for After-Hours IT and Canvas® help desk support. Reliable IT help desk support during nights, weekends, and holidays will instantly connect students, faculty, and staff to the [...]
BlackBeltHelp is pleased to announce a strategic business partnership with eThink Education, a world-class eLearning provider. IL, October 2018: eThink Education provides a fully-managed eLearning solution for open-source Moodle, covering all Learning Management System (LMS) needs including implementation, cloud hosting, integration, consultation, and management services. eThink’s service-heavy, consultative approach enables clients to customize their online [...]
Carlow University Selects BlackBeltHelp for 24x7 IT & LMS Help Desk Support PA, 2020: We are excited to announce that Carlow University has selected BlackBeltHelp for 24x7 IT & LMS Help Desk Support. Under this engagement, BlackBeltHelp will enable secure 24x7 IT & CelticOnline® help desk support for the University’s students, faculty, and staff while [...]
BlackBeltHelp and UnifyedTM team up to provide onestop student support to their clients October 2018: BlackBeltHelp, a leading one-stop student services provider in US, is pleased to announce a strategic business partnership with Unifyed™, a leader in educational technology. As a part of this engagement, both the parties will refer each other’s products and services [...]
Prescott College Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support AZ, 2021: We are proud to announce our partnership to provide after-hours IT and Moodle support with Prescott College. The IT help desk support by BlackBeltHelp enables the college to respond to users’ increasing support requests beyond the business hours, weekends, and holidays. [...]
BlackBeltHelp is pleased to announce a strategic business partnership with Symbiosis Educational Consultants, an innovative, New York City-based instructional design firm. Symbiosis Educational Consultants builds affordable online courses and degree programs that create student-centered and pedagogically strong learning experiences. The firm has developed over 300 custom online and blended courses for higher-ed institutions. By providing [...]
Southwest College of Naturopathic Medicine & Health Sciences Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support AZ, 2021: We are proud to announce our partnership with Southwest College of Naturopathic Medicine & Health Sciences to provide 24x7 IT and Canvas® help desk support. The implemented services will instantly connect students, faculty, and staff [...]
Riverside Community College District Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support CA, 2021: We are proud to announce our partnership with Riverside Community College District to provide 24x7 IT and Canvas® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours [...]
Misericordia University Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support PA, 2021: We are proud to announce our partnership with Misericordia University to provide 24x7 IT and Blackboard® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day. Misericordia [...]
University of Nevada, Reno Selects BlackBeltHelp for After-hours IT and LMS Help Desk Support NV, 2021: We are proud to announce our partnership with the University of Nevada, Reno to provide Chatbot, After-hours IT and Canvas® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need beyond [...]
Athens Technical College Selects BlackBeltHelp for 24x7 OneStop Student Services GA, 2021: We are proud to announce our partnership with the Athens Technical College to provide OneStop support regarding Admissions, Registration and Records, and Switchboard. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the [...]
Tufts University Awards 24x7 IT & LMS Help Desk Support RFP to BlackBeltHelp MA, 2021: We are proud to announce that Tufts University has awarded 24X7 IT & LMS Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will deliver consistent and quality service to Tuft’s students, faculty and staff. The AI-driven services [...]
Strategic Education (Strayer University, Capella University, & Jack Welch Management Institute) Awards 24x7 IT & LMS HD Support RFP to BlackBeltHelp VA, 2021: We are proud to announce that Strategic Ed (Strayer University, Capella University, and Jack Welch Management Institute) has awarded 24x7 IT & LMS Help Desk support RFP to BlackBeltHelp. BlackBeltHelp’s robust and [...]
Alverno College selects BlackBeltHelp’s IT Help Desk and LMS Services WI, March 2019: Alverno College, one of the nation’s largest Catholic women’s colleges in Wisconsin has selected BlackBeltHelp for its high quality 24/7 IT Help Desk and LMS Services to provide an ultra-end-user experience to the students. Alverno College intents to achieve 24x7 centralized IT [...]
BlackBeltHelp is pleased to announce a Strategic Business Partnership with EesySoft, a prominent provider of ed-tech tools April 2019: EesySoft, a leading provider of education technology tools, specializes in providing support and communication solutions for the higher education market. The Company renders technology adoption toolkit to the institutions for the Learning Management System - Canvas [...]
City College of San Francisco Awards 24x7 IT Help Desk & OneStop Student Services Support RFP to BlackBeltHelp CA, 2020: BlackBeltHelp is pleased to announce that City College of San Francisco has transitioned to BlackBeltHelp for OneStop and IT Help Desk Services. The OneStop support allows the college’s students to get answers to requests across [...]
BlackBeltHelp Launches a Pre-Built COVID-19 Chatbot at ZERO COST June 2020, KY: We are pleased to announce the launch of our FREE Pre-Built COVID-19 Chatbot to help higher education institutions in dealing with increased support requests. The Chatbot delivers quick, accurate, and automated answers regarding COVID-19 to the students and can be set-up within a [...]
Quinsigamond Community College Selects BlackBeltHelp for 24x7 IT & LMS Help Desk Support MA, 2020: We are excited to announce that Quinsigamond Community College has selected BlackBeltHelp for 24x7 IT & LMS Help Desk Support to provide immediate technical support to its students, staff, and faculty. Under this engagement, BlackBeltHelp will enable the college to [...]
Compton College Selects BlackBeltHelp for After-Hours IT Help Desk & OneStop Student Services Support CA, 2020: BlackBeltHelp is pleased to announce that Compton College has selected BlackBeltHelp for After-Hours IT Help Desk and OneStop Student Services Support. The IT Help Desk Support will enable the college to provide secure IT support beyond the business hours, [...]
University of Texas Rio Grande Valley Selects BlackBeltHelp for After-Hours IT and LMS Help Desk Support TX, 2020: BlackBeltHelp is pleased to announce that the University of Texas Rio Grande Valley has selected BlackBeltHelp for its After-Hours IT and LMS Help Desk Support. This implementation will help the college to respond to students’ increasing support [...]
Johns Hopkins Carey Business School Awards Help Desk Support RFP to BlackBeltHelp MD, 2022: We are proud to announce that Johns Hopkins Carey Business School has awarded 24x7 IT & Canvas® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need [...]
Cowley College Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support KS, 2021: We are proud to announce our partnership with Cowley College to provide 24x7 IT and Blackboard® help desk support. The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of the day. Cowley [...]
Emory & Henry College Selects BlackBeltHelp for 24x7 IT Help Desk and Moodle® Support VA, 2022: We are happy to announce our partnership with Emory & Henry College to provide 24x7 IT Help Desk and Moodle® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need [...]
Kalamazoo Valley Community College Selects BlackBeltHelp for After-hours IT Help Desk and Moodle® Support Kalamazoo, MI, 2022: We are happy to announce our partnership with Kalamazoo Valley Community College to provide After-hours IT Help Desk and Moodle® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they [...]
Fairmont State University Awards After-Hours IT & LMS Help Desk Support RFP to BlackBeltHelp WV, 2021: We are proud to announce that Fairmont State University has awarded After-hours IT & LMS Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will deliver consistent and quality service to Fairmont’s students, faculty and staff. The [...]
Wilkes University Selects BlackBeltHelp for After-hours IT Help Desk and D2L® Support PA, 2022: We are happy to announce our partnership with Wilkes University to provide After-hours IT Help Desk and D2L® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, [...]
Westminster College Selects BlackBeltHelp for 24x7 IT and LMS Help Desk Support MO, 2021: We are proud to announce our partnership with Westminster College to provide 24x7 IT and Canvas® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day. Westminster College [...]
Upper Iowa University College Selects BlackBeltHelp for After-hours IT Help Desk and D2L® Support IA, 2022: We are happy to announce our partnership with Upper Iowa University College to provide After-hours IT Help Desk and D2L® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need [...]
Chapman University Selects BlackBeltHelp for 24x7 IT and Blackboard® LMS Support CA, 2022: We are happy to announce our partnership with Chapman University to provide 24x7 IT and LMS help desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, [...]
Benedict College Selects BlackBeltHelp for After Hours, Weekend Helpdesk and LMS Support Services SC, 2022: We are happy to announce our partnership with Benedict College to provide After-hours IT Help Desk and LMS support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business [...]
Central Arizona College Selects BlackBeltHelp for IT and LMS - After Hours and Weekend Helpdesk Services AZ, 2022: We are happy to announce our partnership with Central Arizona College to provide IT and LMS - After Hours and Weekend Helpdesk Services. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to [...]
McDaniel College Selects BlackBeltHelp for 24/7 IT Help Desk and LMS Support Services MD, 2023: We are happy to announce our partnership with McDaniel College to provide 24/7 IT Help Desk and LMS support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business [...]
Vermont State Colleges System Selects BlackBeltHelp’s Simplify Chatbot for 24x7 IT Support VT, 2021: We are proud to announce our partnership with Vermont State Colleges System to provide 24x7, quick and intelligent help desk support to students, staff, and faculty through our Simplify Chatbot. BlackBeltHelp's chatbot will help the institution tackle IT challenges by establishing [...]
Samuel Merritt University Selects BlackBeltHelp Simplify IT HD 24/7 and LMS Support Services CA, 2023: We are happy to announce our partnership with Samuel Merritt University to provide 24/7 IT Help Desk and LMS support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the [...]
Prairie View A&M University Selects BlackBeltHelp for 24x7 IT and Canvas® Help Desk Support TX, 2021: We proudly announce our partnership with Prairie View A&M University to provide 24x7 IT and Canvas® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of the day. [...]
Texas A&M University-Corpus Christi Selects BlackBeltHelp for 24x7 IT and Blackboard® Help Desk Support TX, 2021: We are proud to announce our partnership with Texas A&M University-Corpus Christi to provide 24x7 IT and Blackboard® help desk support. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of [...]
Fairleigh Dickinson University Awards 24x7 IT and Blackboard® Help Desk Support RFP to BlackBeltHelp NJ, 2022: We are happy to announce that Fairleigh Dickinson University has awarded 24x7 IT & Blackboard® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp services will instantly connect students, faculty, and staff to the support they need at all hours of [...]
The University of Alabama Awards Help Desk Support RFP to BlackBeltHelp AL, 2022: We are happy to announce that The University of Alabama has awarded 24x7 IT & Blackboard® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and AI technology driven support will instantly connect students, faculty, and staff to the support they need at [...]
Lake Land College Awards Help Desk Support RFP to BlackBeltHelp IL, 2022: We are happy to announce that Lake Land College has awarded 24x7 IT & Canvas® Help Desk Support RFP to BlackBeltHelp. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need at all hours of [...]
West Virginia School of Osteopathic Medicine Selects BlackBeltHelp for After-hours IT and Moodle® Help Desk Support WV, 2022: We are happy to announce our partnership with West Virginia School of Osteopathic Medicine to provide After-hours IT and Moodle® Help Desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to [...]
San Jose State University Selects BlackBeltHelp to Provide Technical Support Services for Canvas® CA, 2022: We are happy to announce our partnership with San Jose State University to provide technical support services for Canvas®. The partnership was entered through the existing MEA BlackBeltHelp has with the California State University Chancellor's Office. BlackBeltHelp’s robust and technology [...]
Cape Cod Community College Selects BlackBeltHelp for 24x7 IT and Moodle® Help Desk Support WV, 2022: We are happy to announce our partnership with Cape Cod Community College to provide 24x7 IT and Moodle® Help Desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need [...]
Middlesex College IT and Canvas help desk support CA, 2022: We are happy to announce our partnership with Middlesex College to provide After-hours IT and Canvas® Help Desk support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need beyond the business hours, weekends, and holidays. Middlesex [...]
Kilgore College Selects BlackBeltHelp for 24x7 IT Help Desk and Blackboard® Support TX, 2022: We are happy to announce our partnership with Kilgore College to provide 24x7 IT Help Desk and Blackboard® support. BlackBeltHelp’s robust and technology driven support will instantly connect students, faculty, and staff to the support they need at all hours of [...]
College of Biblical Studies Selects BlackBeltHelp for 24x7 IT Help Desk and Financial Aid Support TX, 2020: BlackBeltHelp today announced its partnership with the College of Biblical Studies to assist its students, staff, and faculty with 24x7 IT Help Desk and Financial Aid Support. The 24x7 help desk support will enable the college to provide [...]
Rancho Santiago Community College District Selects BlackBeltHelp for 24x7 OneStop Student Services CALIFORNIA, 2021: We are proud to announce our partnership with Rancho Santiago College District to provide 24x7 OneStop support regarding IT, LMS and Onboarding(admissions). The implemented services will instantly connect students, faculty, and staff to the support they need at all hours of [...]
BlackBeltHelp Appoints Anthony Humphreys as Senior Vice President, OneStop BlackBeltHelp, a leading OneStop student services and products provider, today announced the appointment of Anthony Humphreys as Senior Vice President, OneStop to spearhead strategy and growth for the OneStop product. Over the last 28 years, Anthony has served higher education in diverse, important roles and has [...]
Anthony Banford is an esteemed executive with 19 years of experience in technology, consulting, and education. He begins his latest chapter as Chief Revenue Officer at BlackBeltHelp, aiming to innovate in the higher education support industry. His move follows a successful stint as Head of Revenue at StudentBridge since March 2023, where he significantly contributed to the company’s merger with Full Measure Education, enhancing its service offerings.
At Full Measure Education, where he was CRO/EVP of Sales from 2014 to 2023, Anthony was pivotal in driving growth and securing a 95% client renewal rate, expanding their client base to over 400 partnerships. His tenure at Blackboard Inc (Anthology) as Vice President of Sales and Client Success from 2011 to 2014 showcased his post-acquisition integration and team development skills, substantially improving customer retention and sales. Anthony’s earlier role at Presidium Inc. further emphasized his ability to boost company growth and operational success.
Anthony is renowned for his dynamic leadership and strategic insight, with strengths in sales and marketing strategy, client relationship development, and strategic budget planning. At BlackBeltHelp, he is set to foster significant growth and customer satisfaction through innovative solutions and collaborative team management.
Todd Hollrah joins BlackBeltHelp bringing 25+ years of experience managing service delivery operations for several Fortune 500 clients around the globe. After a distinguished career as an executive in the BPO industry, Todd will provide critical insight into building an exceptional customer experience combining both live voice and automated solutions.
Todd is a graduate of Central Methodist University. Upon graduation he began his career as a call center agent handling inbound telecom and quickly moved into a front-line leadership role. Throughout his career he has spent time in several leadership and support roles. For the past 15 years his focus has been on building operational excellence as a senior executive with two large BPO organizations.
Todd is excited to join a dynamic company using cutting edge technologies to support higher education student services. In his new role he will be an integral part of creating scalable solutions and soliciting future expansion opportunities.
Inspired by a family computer that always needed fixing, Chris Uthe has submerged himself in business and technology for the last 20 years. His first company, a PC repair and networking business, was started at just 16 and successfully fueled a deep interest in solving problems as he helped business customers throughout his hometown adopt technology into their business. He would go on to successfully run a media & managed IT company before joining the Ed Tech industry with a successful 13-year tenure within an ERP/SIS company leading the Student Portal & Learning Management division. His last startup, EdSolio, helped to fuel the winds of competency-based education by providing a comprehensive view of a student’s work and achievements. Chris is now focused on creating successful learners by ensuring the highest quality help and support through the use of AI backed toolsets spending the last 3 years in the student engagement and support markets.
At Shenandoah University, his job entails managing University computer operations, which includes, administrative and academic computing, network infrastructure, employee support and training. He also holds an adjunct faculty position at the School of Business at Shenandoah University.
Mr. Absar continues to stay up-to-date with today’s changing technology and to find ways to incorporate technology into the educational environment at Shenandoah University.
Mr. Absar remains an invaluable advisor and client of BlackBeltHelp.
Bringing in over 2 decades of experience with him, Manish has ensured seamless operations in terms of client delivery, reporting & analytics, quality, training, and transitions with a special focus on technical integrations to help reduce costs and improve the bottom-line.
He has worked across different streams which include Advertising, Marketing, Sales, Banking, and Customer Service across companies like Barclays, Wipro, NAM and Granton Advertising.
Anthony has served higher education in diverse, leadership roles for over 30 years and has helped organizations thrive through his expertise in developing, analyzing, and executing growth strategies. Prior to joining BlackBeltHelp, he served in College Administration as well as in leadership roles within Blackboard Student Services and Ellucian, Inc.
Anthony will now bring his higher education experience and passion for innovative student service delivery to BlackBeltHelp. He will lead BlackBeltHelp as the Chief Executive Officer and President and ensure its alignment with higher education market needs.
Accomplished IT Specialist and Manager with extensive experience in a higher education setting and demonstrated abilities to effectively manage both student and professional staff. Self-motivated problem solver, who is skilled in managing many issues and prioritizing their importance to find resolutions in a timely and effective manner. Possesses strong abilities to adapt to new technologies by extrapolating from existing experience. Possess first-rate communication and collaboration skills to work with diverse groups effectively.
Lila Buytendorp has been serving as the Director of User Services at Moraine Park Technical College (MPTC) since 2000. In this role she is responsible for staff & lab desktop computing and end user support. She guides and supports technology based on the curriculum needs and ensures technology is implemented to support the emerging needs of the college. She builds and supports integrated systems to improve efficiencies and uses technologies to support data-driven decision making. Lila is a member of the Capital Projects Planning and Design Committee to ensure new or remodeled facilities have appropriate technology.
Lila has provided strategic and operational leadership with 28 years of experience in the Management Information Technology field which consists of 23 years in higher education and 5 years in manufacturing. She holds a BA in Business Administration from the University of Wisconsin Oshkosh with majors in MIS and Marketing, and a MS in Management and Organizational Behavior from Silver Lake College. Lila was an adjunct faculty member at Fox Valley Technical College, teaching a variety of computer related courses.